I had been car shopping for my FIRST big purchase at a few different lots. Each time I left feeling overwhelmed, pressured, and annoyed. Each salesman I had encountered was very sharky and the typical sales guy. So as my dad and I walked up to Stevens Creek Toyota I was assuming we would receive similar treatment. We were greeted by a man named Ray Ansari, who had a welcoming smile and presence about him. We explained what we were looking for, a used larger luxury sedan. He took us over to the used dealership which was around the corner in the old Black Angus parking lot. We looked at a 2001 Lexus, which ended up being too old. I've always loved the Avalon, and they happened to have 2 in stock. I tested out the black on black 2015 Avalon XLE and loved it. We crunched numbers, and the payment would have been a bit higher than anticipated. So my dad and I were about to leave, as I stumbled across a fully loaded Camry. I thought, why not give it a whirl? Ray was patient, understanding, and far from pushy. We test drove it, and it just wasn't as smooth of a ride as the Avalon. We parted ways, and I told Ray I would call him. [He may of thought I was BS'in him, but again, he was polite]. My dad and I left and we discussed how it was pleasant working with Ray, and I didn't feel that normal 'car salesman pressure' we all hear of. Ray called me about 5 mins after we left & said we could lower the monthly payments of the Avalon. We decided to go back that day, cash in hand. As I'm pulling up, another couple was starting paperwork on my car! Ha, Ray comes running out and explains this to me, so we run in and complete the deal. Through the paperwork, insurance blunders, and financing, I walked out feeling confident that I made the right decision for myself, but also had one of the most pleasant experiences ever. Thanks Ray for making my first car buying experience a memorable one, but more importantly your professionalism, persistence, and kindness really showed through, and I appreciate that.
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