I went in for a recall notice with a appointment .
UPDATE: I got a call from Stevens Creek Toyota, and they made it right. They made sure that my truck got attended to next week at MY work location!!. Not only did they correct the problem, but they went above and beyond to do so. That is the Stevens creek Toyota that I remember! I'm impressed. Thank you and great job SCT. PAST: Waited 25 mins for someone to see me about my appointment, then told me it would 2.5 hours before I could get my vehicle back. What happened? This place used to be so good. Now it went down hill. BTW 2p on a Monday is not a busy time.
I have been searching for a Camaro ro purchase for a few weeks and came across a beautiful 2012 on cars.com and i sent a email to inquire about it. Right away Josh Pourkhorsand emailed me back to schedule a test drive. I could not make it in for a dew days and Josh kept me posted everyday to let me it was still available. I finally made it down yesterday and Josh had awesome customer service skills. He went above and beyond ro get me a great deal. I even came in pre approved at 7.7 percent and josh and team got a better deal at 3.3. I love my New/used Camaro and i will recommend any i know to go there first. Thank you Josh and Stevens Creek Toyota for getting me behind the wheel of my dream car.
I would like to give this place 4.5 stars. I bought a used car from them this week. The experience was very straight forward. The wait for the finance department was long, so bring a book. However, once I got to the finance department, all of the paperwork was ready to go. I worked with Alex and Clement. They were both very polite. The waiting room was clean.
I bought my new car here just a few days ago... thank you to Francisco!! He helped me find the exact car I was looking for. His service was Fantastic. Thank you also to Jojo for making my car purchase experience a fun one as well 🙂
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