Had a great car buying experience here. Kyle Rudder was very personable and helpful throughout the whole process, and he made the whole experience very easy.
All I can say about my experience here is wow. I came in thinking that all I could afford is a used car, but Francisco Madrid help me at every corner of the car buying process. He was patient and answered any questions I had. Not only did I leave with a new Corolla, but he helped me get the monthly payments down to something I could afford and was actually concerned about packages and plans that are worth it or not. If you're looking for a car, ask for Francisco Madrid at Stevens Creek Toyota. He's your guy!
Great service! I had an appointment for regular maintenance oil change on my car and was very satisfied with the service. I waited for my car in a very comfortable lounge with coffee and donuts provided with a quiet atmosphere which I got lots of work done on my laptop with wifi provided as well. The promise wait time was 2 hours but I got my car back in 1 hour 20 mins. I purchased both my scion here and will continue to come for any service or even to purchase another toyota or scion in the future.
Had a great experience buying a used Prius Plug-in. Asher was happy to spend an entire morning with me driving (almost) every car they had on the lot and made sure I was happy with my selection. No rush or pressure at any point. Even the finance appointment was very reasonable without the usual push for snake-oil products (no electronic rust protectors, $1000 cans of Scotch-Guard, and the like). As an added bonus, the service waiting area at the dealership is very nice, so I will definitely be bringing my car here for service.
If any one looking to buy a car, We highly recommended to see Vincent Trinh. I Just purchased a new 2017 Toyota Sienna and Vincent Trinh did an outstanding job. At first, I was looking for a use car because I am thinking it would save me a lots of money. After look at the use car price and do some calculated. I make a decision to buy new car. I also ask about new and use car to Vincent Trinh and he explain to me clearly just like what I was thinking. My decision more confident in buy new car. It turn out new car is the better choice because my family would like it too. He is knowledgeable and not rushing you trying to sale the car. He explain clearly the process and paper work so we would not have any surprise. He try really hard to get us excellent price. He make the process of buying the car very smooth. He also follow up with us about the status of our new car and how we like it. We love our new car. Thank you,
I went in on Saturday 1/7/17 just to browse and I wound up buying my first new car in 8 years. I worked with Derek Walls, and I couldn't have been happier! He was beyond helpful form the moment I pulled up! I never felt pressured to buy or that there was "wheeling and dealing" going on, which I had to deal with from some other dealerships. He was incredibly helpful and knowledgeable From test drive to sign the entire process was smooth and quick and I would absolutely recommend Stevens Creek Toyota, and will consider coming back when it is time to trade in again. Thank you for all your help!!
5 star goes to Ray, salesmen, and Charlie Oh, manager, for outstanding customer services. Ray was very friendly, approachable, and informative salesperson. Ray and Charlie worked together to find the right car and the right price for me. Ray even stayed after closing time to explain some of the features on the car with a smile. Another satisfied customer at Stevens Creek Toyota. Thank you.
They service my car for free still, 4 years in. I gave 4 not 5 because they charged me to turn off the backup beep and change the door lock settings and turns out they didn't do the latter
I purchased a Scion XB from Stevens Creek Toyota on 12/26/2016 and I must say that my experience was exceptional. John Shamloo was our sales consultant and he made the process as easy as possible and I appreciated the help through the financing process. It was a very busy day when we were buying our car so we had to wait a while for paperwork to be done and financing to be finished. John checked up on us frequently and made sure we were accommodated. We went into the dealership knowing what we wanted and John was really good about not pressuring us into another car or to sell us something outside of our budget. The price for our car was on point and we did not need to negotiate at all. I really appreciated John's financing advice as we went through the buying process. Stevens Creek Toyota is exceptional and I will definitely be returning in the future if we need another Toyota in the future.
Just got a certified used Prius with the help of James McLoughlin. James was patient with us as we weighed our options, provided lots of details about the differences between the cars we were considering, and made the purchase as easy and pleasant as possible for us. We are so glad we happened upon James when we arrived at the dealership! The wait for the finance department was quite long, but thankfully James gave us a good time estimate so that we could go out to dinner and then come back for the final paperwork. James waited at the finance department for us, and called us when it was our turn. Then he made sure we had everything we needed before we drove off happily in our new car. Thanks so much!
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